Shipping policy

Shipping Locations

We currently ship within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

As a growing brand, we are focused on delivering a reliable, high-quality experience locally. We are working towards expanding to additional regions in the future.

 

Shipping Costs

All orders are shipped using Royal Mail Tracked delivery.

• Standard UK delivery (2–4 working days) £2.95
• Express UK delivery (1–2 working days) £3.95
• Free UK delivery on orders over £35

Shipping costs are calculated at checkout and clearly shown before payment is completed.

 

Pre-orders

Some of our products are available on a pre-order basis.

Where this applies, it will be clearly stated on the product page and in your order confirmation email. Pre-order items will be dispatched once stock arrives. Current estimated delivery timings are late January.

Express delivery applies once orders are dispatched and does not change pre-order fulfilment timelines.

 

Order tracking

All orders are sent using tracked delivery. Once your order has been dispatched, you will receive a confirmation email with tracking details.

 

Need help?

If you have any questions about shipping or your order, our customer care team is always happy to help.

Email us at hello@healthyhappydog.com.

We all want our dogs to live healthy, happy lives for as long as possible. Clear, honest shipping is part of that promise.